As the popularity of online casinos continues to grow, it’s becoming increasingly difficult for players to navigate through the vast array of options available. In this review, we’ll take a closer look at Bitguruz Casino, an online gaming platform that claims to offer an extensive range of games and benefits.
Brand Overview
Bitguruz Casino is an online casino brand owned by CSG (Casino Software Group) Ltd., a company incorporated in the UK. According to their website, they are licensed by the Malta Bitguruz Casino uk Gaming Authority (MGA), which grants them the authority to operate an e-commerce platform that offers various forms of entertainment.
The site’s user interface appears modern and clean, with a predominantly blue-and-white color scheme. Navigation is relatively easy, even for new players who aren’t familiar with online casinos. Bitguruz Casino touts itself as being dedicated to providing "unparalleled gaming experiences," but we’ll dig deeper to see if this promise holds any weight.
Registration
To start playing at Bitguruz Casino, you must first create an account by filling out the registration form on their website. The process is straightforward and requires basic information such as your name, date of birth, address, email, phone number, and banking details (for later verification).
Once submitted, an automated response email will be sent to verify your contact information. You’ll also need to complete a Know Your Customer (KYC) procedure to confirm your identity using documents like passport or ID card.
During the registration process, you’re automatically opted-in for promotional emails from Bitguruz Casino and their partners. Opting-out at any time is possible through account settings or an unsubscribe link in the email headers.
Account Features
Upon successful login after completing the KYC procedure, players can access a user-friendly dashboard where they’ll find several sections:
- Personalized Welcome Message : Upon logging in for the first time, Bitguruz Casino presents its users with a welcome message and offers bonuses.
- Deposit Options : A menu displaying available payment methods, including e-wallets (Skrill and Neteller), credit cards, bank transfers, and more.
- Recent Activity : Display of the player’s last login date, account balance, and all transactions made recently.
Bonuses
One area that is often scrutinized when reviewing online casinos concerns their marketing strategies – specifically bonus promotions. The Bitguruz Casino welcome package includes:
- A 100% match up to €/$/£500 (credited in one of the accepted currencies) on first deposit
- Up to $400 free spins with no minimum wager requirement
While bonuses can increase a player’s starting capital, excessive betting is regulated by clear conditions on each promotion and withdrawal requirements which we’ll cover later.
Payments & Withdrawals
To deposit at Bitguruz Casino, users are required to select one of the supported payment methods from their account settings:
- E-wallets (Skrill/Neteller): Deposits instantaneously
- Bank Transfers: Transactions can take several business days
For withdrawals, similar options apply but note that some banks may deduct fees in addition to those mentioned by Bitguruz Casino. The same e-wallet systems are used for fast money transfers between user accounts or via bank transfer if you don’t use the wallet services.
To get a hold on how long it takes to withdraw your winnings, check out the payout information from their banking section.
Games
Bitguruz casino offers over 5,500+ slot games and video poker titles that run seamlessly with zero latency.
Their gaming catalog is comprised of:
1. Classic Slots: Offering numerous traditional game styles from suppliers like NetEnt (Fruit Bonanza) as well as older machines created in-house by independent studios for more vintage vibes. You’ll find both single-line slots with high RTPs such as Mega Fortune and Megaways titles like Wheel of Wishes to cater for any tastes. 2. High Volatility & Risky Games: Examples include Book of Ra Deluxe, Buffalo Grand, and some variations on games developed by well-known names in the industry. The house edge will vary between each game but generally stays low. 3. Fruit Machines/Gambling Machines Other types are also represented at Bitguruz Casino
Providers
To deliver such an extensive gaming experience, BitGuruz partnered with various renowned providers:
- NetEnt
- BetSoft Gaming
- Microgaming
- NYX Interactive (Scientific Games)
- PlayTech Inc.
- Other notable suppliers.
These partnerships allow for diversity within categories such as live casinos, progressive jackpots, video poker and virtual sports games from both new developers who keep innovating in areas like AI or AI-generated music integration alongside their established peers pushing boundaries through advancements based upon player feedback surveys conducted regularly to inform further research focusing even more on user preferences exploring options including AI generated backgrounds with the latter already available today.
Mobile Version
Bitguruz Casino has developed a mobile app that allows for full functionality access via smartphones, supporting various operating systems like iOS and Android. Players can download it directly from their website or find links to app store stores such as Google Play.
By choosing this option over accessing through web browsers (possible by simply typing in their URL), you will get some extra perks:
- Reduced latency thanks to improved resource management between apps.
- Exclusive mobile-only promotions, bonuses and tournaments
However it is worth noting that features may vary slightly according the available internet bandwidth in remote locations.
Security
With an e-commerce license granted by Malta’s MGA (Malta Gaming Authority), Bitguruz Casino adheres strictly to stringent regulatory standards set forth. Each account gets protected with secure SSL encryption and two-factor authentication for transactions & login, safeguarding sensitive data. Customer funds are stored in separate accounts at leading European banks.
License
As we mentioned earlier, their parent company CSG (Casino Software Group) holds the e-commerce license granted by MGA on Malta’s island nation, where they maintain an office for administration as well other day-to-day operations of managing services delivered worldwide via digital channels leveraging both mobile devices & desktop computers running multiple web browsers simultaneously.
Support
24/7 customer support can be reached through several methods:
- Live Chat (available during working hours only due limited staff capacity). Telephone: Email: Contact Form: accessible directly from site home page